Organizational Behavior

Concept of Organizational Behavior (OB); Management roles, skills and activities; Disciplines that contribute to OB; Opportunities for OB professionals; Understanding globalization, workforce diversity, customer service, innovation, networked organizations, work-life balance, people skills, positive work environment and ethics; Business case analysis.

Concept of learning, conditioning, shaping and reinforcement; Attitude and its components; Factors for job satisfaction; Impact of satisfied employees on the workplace; Concept of motivation and its uses in management; Theories of motivation (Needs Hierarchy. Two factors, McClelland, Goal setting, Self-efficacy, Equity theory); Factors affecting employee engagement; Elements of personality and values; Myers-Briggs Type Indicator (MBTI); Relevance of Indian values; Elements of perception and emotions; Decision-making in organizations, Ethics in decision-making; Emotional Intelligence; Business case analysis.

Concept of group; Five stage model of group development; Groupthink and shift; Group norms and Indian perspective on group norms; Concept of team; Types of teams; Creating team players from individuals; Foundations for team-based work; Work stressors; Prevention and management of stress; Work-Life balance and its impact; Business case analysis.

Concept of organisational structure; Types of organizational designs; Factors for organizational change; Evaluating new design options; Organizational culture and climate; Factors affecting organizational climate; Elements and objectives of organizational change; Proactive vs. reactive change; The change process; Managing resistance to change; Characteristics and objectives of organizational development; Measures of organizational effectiveness; Business case analysis.

Theories of leadership: Trait theories, Behavioral theories (Ohio and Michigan studies), Contingency theories (Fiedler, Hersey and Blanchard, Path-Goal); Authentic leadership; Mentoring, self-leadership, Inspirational Approaches (transformational, charismatic); Situational Leadership,