BBA404BMBAI404

Design Thinking & Innovation

L-T-P2-0-2 Credits3 Session2025-26 TypeTheory
Appears in 2 semesters · 2 branches

BBA · Sem 4 (Core, code BBA404) · MBA Integrated · Sem 4 (Core, code BMBAI404)

Syllabus

5 units · 40 lecture hours
Unit1

Unit 1

8 hrs

Introduction to design thinking, traditional problem solving versus design thinking, history of design thinking, wicked problems. Innovation and creativity, the role of innovation and creativity in organizations, creativity in teams and their environments. Process of Design Thinking , implementing the process in driving innovation, Mindset for design thinking, Design thinking for product and process innovation, Difference between engineering design and design thinking.

Unit2

Unit 2

8 hrs

Methods and Tools for Empathize and Define phases: Empathize - Methods of Empathize Phase: Ask 5 Why / 5W+H questions, Stakeholder map, Empathy Map, Peer observation, Trend analysis Define - Methods of Define Phase: Storytelling, Critical items diagram, Define success

Unit3

Unit 3

8 hrs

Finalize the problem statement, Methods and Tools for Ideate phase: Ideate - Brainstorming, 2X2 matrix, 6-3-5 method, NABC method

Unit4

Unit 4

8 hrs

Methods and Tools for Prototype Phase: Prototype - Types of prototypes - Methods of prototyping - Focused experiments, Exploration map, Minimum Viable Product;

Unit5

Unit 5

8 hrs

Methods and Tools for Test Phase: Test - Methods of Testing: Feedback capture grid, A/B testing, Solution Overview - Create a Pitch - Plan for scaling up - Road map for implementation

Course Objectives5 points
  • To explain, differentiate, and relate the principles of design thinking with traditional problem-solving approaches, and describe the evolution of design thinking in the context of innovation and creativity.
  • To identify, apply, and interpret tools and techniques for the Empathize and Define phases such as empathy maps, stakeholder maps, 5W+H, storytelling, and trend analysis.
  • To formulate, select, and compare problem statements using ideation methods such as brainstorming, 2x2 matrix, NABC method, and 6-3-5 method.
  • To construct, simulate, and validate prototypes through focused experiments, exploration maps, and MVPs for potential solutions.
  • To conduct, analyze, and evaluate testing techniques like A/B testing and feedback capture grids, and prepare an implementation roadmap and scale-up plan.
Course Outcomes (COs)5 outcomes

After completion of the course student will be able to:

  1. CO1Understand the fundamentals of design thinking, its comparison with traditional problem-solving, the history and concept of wicked problems, and the role of innovation and creativity in organizations and teams.K1, K2 (Remembering, Understanding)
  2. CO2Apply methods and tools used in the Empathize and Define phases such as empathy mapping, stakeholder maps, peer observations, and critical item diagrams to frame problem statements.K3, K4 (Applying, Analyzing)
  3. CO3Use ideation tools like brainstorming, 2x2 matrix, 6-3-5 method, and NABC framework to generate innovative ideas and finalize problem statements.K3, K4 (Applying, Analyzing)
  4. CO4Develop prototypes using various methods such as focused experiments, exploration maps, and MVPs to visualize solutions.K3, K5 (Applying, Evaluating)
  5. CO5Test prototypes using methods like A/B testing, feedback grids; create pitches, plan scaling strategies, and design an implementation roadmap.K4, K5, K6 (Analyzing, Evaluating, Creating)

Suggested readings

  1. Tim Brown, Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation, HarperCollins e-books, 2009.
  2. Michael Lewrick, Patrick Link, Larry Leifer, The Design Thinking Toolbox, John Wiley & Sons, 2020.
  3. Michael Lewrick, Patrick Link, Larry Leifer, The Design Thinking Playbook, John Wiley & Sons, 2018.
  4. Kristin Fontichiaro, Design Thinking, Cherry Lake Publishing, USA, 2015.
  5. Walter Brenner, Falk Uebernickel, Design Thinking for Innovation - Research and Practice, Springer Series, 2016.
  6. Gavin Ambrose, Paul Harris, Design Thinking, AVA Publishing, 2010.

Official AKTU syllabus

This subject is on page 25, 26, 27 of the original AKTU PDF.

Official AKTU syllabus PDF ↗